SAME-DAY PROCESSING
Same-Day Processing is available if the complete order is placed by 2:00 pm (CST) Monday-Thursday or 12:00 pm (CST) Friday; these orders are typically ready for pick up 2 hours after a complete application is submitted. Any order placed after those times will be available for pick up after 10:00 am (CST) the next business day.
You will receive multiple emails: the first email confirms the order was received; the final email indicates the order is ready for pick up. Your order will not be ready for pick up until the final email is received.
Houston Health Department
8000 N. Stadium Dr.
Houston, TX 77054
Pick Up Hours: Monday-Thursday 8:00a-4:00p, Friday 8:00a-2:00p
Note: Orders not picked up within 30 days of the order being completed, will be mailed once address is verified.
(Completed orders will have address verified before mail out. If there is no response, certificate will be mailed to address listed in order application)
NO REFUNDS or REPRINTS will be issued if the certificate is lost in transit. (regular mail)
REFUNDS will not be allowed after order has been processed.